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Mathieu Serres

I love what I do, that's why I do it well.

Mathieu Serres
Casablanca Morocco
Professional Status
Open to opportunities
About Me
Program Manager, experienced in team management (up to 100 FTE) & complex project management (up to 3'000 PDs).

Financial background and experience working with (private) banks.

You will find below up-to-date information about my professional experience, education, and skills.
It has been made sincerely and based on my experience.

Thank you for your interest,
  • Program Management System implementation
  • Setting-up processes and tools to allow the delivery of a 7 years contract, which main scope is to take over the IT division of a large private bank in Switzerland (300 IT FTEs)
  • The main goals of this contract are to bring innovation (both for digitalisation and security) & to reduce IT costs (by off-shoring and increasing productivity)
  • ADM Project Manager, yearly production 1.5M€, supervising 35 team members (Casablanca & Lille). In short: making sure milestones of application enhancement are delivered in time and with the required quality, while the project gross profit is increasing.
  • Responsibilities: green SLAs, good GP, matching Staff, happy Client & team members.
  • PMO Global Delivery Leader (20 members' teams), Banking industry. Total size of the project: 300 members Offshore (Morocco & Romania) & 50 members Onshore (Paris & Lille).
  • Project Financial Officer
    4.5M€ Revenue per Quarter to Forecast with mandatory Business Operation/management control
  • Delivery Manager
    -Insure the project compliance to client and IBM audit requirements
    -Guarantee the reliability of financial forecasts and explain variances
    -Standardize and automate processes, methods and tools
  • The main goals of my intervention on this project were:
    -Improve project GP through different action plans (operational, financial, etc.)
    -Improve financial forecasts by defining clear processes and deploying the necessary tools within the PM team
    -Recruit and train a stronger PMO team Offshore to reduce the Onshore management team size
  • Application Development & Maintenance Junior Project Manager – Banking industry, task planning and controlling, client interface, team management
  • Involved in Business Operations on a 33M€ contract: forecast, invoicing orders & gap analysis
  • PM role on multiple sub-project of this contract: resources planning, SLAs and revenues & costs management, production control and future opportunities financial previsions
  • Brainstorming & pre-work on group level consolidation
Company Description
Superbet is led by an executive team with extensive experience in the field of gambling in southeastern Europe. Senior management vision coupled with the experience gained from coordinating other successful business quickly materialized Superbet firm performance, which is recognized as one of the most competitive companies in the field of sports betting.

Superbet developed a network of 400 agencies where customers find here a very relaxing atmosphere and come to bet and watch matches with friends and other sports enthusiasts.
Company website
  • After-sales follow-up on customers, from the service request until an engineer’s intervention
  • Link between customers and field engineers for France, Switzerland and Belgium
  • Administrative: ordering spare-parts (SAP), monitoring calls, prioritizing interventions, etc.
Company Description
Carestream Health, 7,300 employees, formerly Eastman Kodak Company's Health Group, is an independent subsidiary of Onex Corporation, Toronto, Canada. Onex is one of Canada's largest corporations.
  • Project Management: Design of training programs for Supermarket's new employees.
    The project: 6 weeks of training, 45 people to hire and train (200 candidates), 30.000€ budget, 7 trainers to select and hire, logistic (places and rooms for interviews and training)
  • Consulting projects:
    Diagnostics, analysis and setup of action plans for gender professional parity.
  • Employee training, specialized in Drive-Through Supermarket. The concept: "Shop online & drive to your supermarket to pick up your order" is a great success in France.
    Around 200 people trained
  • Training of disabled workers:
    Study of the best practices related to the installation of a CRM/ERP and training of consultants and disabled employees.
  • Skill training provided on “How to behave in a professional environment”: comportment, communication, etc.
Company Description
IFCL is specialized in advising companies in the field of human resources. Since its inception in 2000, IFCL strive to create sustainable jobs, by helping to recruit the right people, by offering appropriate training, by helping to minimize risks for employees, and generally by helping to improve quality of life in companies, in compliance with laws and regulations.
Company website
  • English classes to an audience aged from 18 to 24 years old. Participants left the school system years earlier in order to meet the urgent needs of their families, they now wish to graduate.
  • Computer training (Excel, Word, PowerPoint...) for youth aged from 12 to 22 years old.
  • Mathematics courses to children with learning difficulties ages 5 to 10.
Company website
  • Manage a team of ten people to ensure the sustainability of the structure over the long term.
  • Define a long-term strategy.
  • Develop a commercial activity, promote its image, both among students as among professionals (corporate groups, companies and independent).
  • Ensure the smooth running of projects made by the students we enrolled.
  • Results of the year: 15 new customers, 30 students enrolled, 10-fold increase of turnover: 15,000€
Company Description
ISEM Junior Conseil is a student organization in charge of performing consulting missions for external companies (market analysis, business plan, sector analysis, etc.).
The IJC take part in the French National Confederation of Junior-Enterprises for its university, ISEM, the Institute for Science of Enterprise and Management of Montpellier. "Junior-Entreprise" is a French trade-mark requires a very high level of quality.
Company website
  • Customer’s portfolio management: debt settlement plans for customers in an irregular situation
  • Headquarters staff training following a change in the national bank information system
  • Study on how to manage changes in a company.
  • ISEMeeting is an association that my team and I founded to organize meetings between students and professionals.
  • Coordination, distribution of tasks and motivation of a 6 members team.
  • Fundraising, advertising and actively looking for interested and experienced business professionals.
Company website
Company website
Company website
Company website